For: Fitness studios
Glofox review 2026: pricing, plans, contracts and the catches
Disclosure: Our #1 pick is MeetScarlet, and we are affiliated with them. We also cover competing tools and where they shine. We may earn commissions from links on this page. Details
The short answer: Glofox is class and membership software for fitness studios and gyms. Waitlists, spot booking, and email and SMS reminders are listed as included. The catch is how much you have to ask for: its pricing page is a quote form, its FAQ gives only an “as low as $99USD/month per location” figure for “eligible” studios, card rates aren’t published, and your order form sets the contract. It suits class-led studios happy to get a quote. Based on Glofox’s public pages, checked November 4, 2026. Our #1 pick, MeetScarlet, says it’s live; its help says “no live card payment has been run yet” (November 5, 2026).
Key takeaways
- Glofox's pricing page is a quote form. Its FAQ says "as low as $99USD/month per location" for "eligible fitness studios", and its plans page names Essential, Boost and Elite but says "Request Pricing" (checked November 4, 2026).
- Waitlists, spot booking, and email and SMS reminders are listed under "All included. No add-ons.", but its FAQ also mentions "plan tiers" and "optional add-ons", so confirm each on your quote.
- The branded app comes "On Elite or with the standalone branded app add-on", and Glofox doesn't publish either price.
- Glofox has no marketplace of its own; it connects to ClassPass, Gympass and Wellhub, and its pages don't say what those platforms charge.
- If your order form names no term, the contract is month-to-month with 30 days' written notice. Fees are "non-cancelable and non-refundable", and your data comes back after you leave only once you pay an off-boarding fee Glofox doesn't price.
- Support hours "depend on plan and region". Its plans page claims "99.998% platform reliability", a marketing claim; its terms promise only "commercially reasonable efforts", with no uptime percentage or credits.
What Glofox is (and isn’t)
Glofox, now ABC Glofox and part of ABC Fitness Solutions, calls itself “Fitness Studio and Gym Management Software”: classes, appointments, memberships, payments, member and staff apps, marketing and reports in one account. It’s “Built for class-led fitness businesses of all kinds”, with packages “sized for single- and few-location operators”, so it’s for our fitness studio readers.
Barbershops, spas, massage businesses and tanning salons aren’t among the business types it names.
How we reviewed Glofox
- We read Glofox’s pricing page, plans page and FAQ on November 4, 2026.
- We read its Terms of Use (effective March 1, 2023), contact and status pages, and its scheduling, billing, membership, marketing, reporting and multi-location pages.
- We looked up App Store and Google Play ratings, labelled as other people’s opinions. G2, Capterra, Trustpilot and Glofox’s help centre blocked our requests.
- We haven’t used Glofox hands-on, so this review is based on public documentation; we couldn’t count booking steps or time a setup.
Our method explains more.
Glofox pricing (checked November 4, 2026)
Glofox’s pricing page is a quote form titled “Get a price quote”. Its FAQ says “as low as $99USD/month per location” for “eligible fitness studios”, but doesn’t define “eligible”. By our arithmetic, $99 a month is $1,188 a year for one location, before card fees and add-ons.
Its plans page headlines “Plans starting at $99 per month” and names the plans without prices, beside a “Request Pricing” button:
| Plan | Price shown | What the plan adds |
|---|---|---|
| Essential | None | Booking and scheduling, member management, payment processing, payroll, reports, and the Glofox member and staff apps |
| Boost | None | Lead capture forms, advanced reporting, retail products, e-agreements, community content, targeted communications, task management |
| Elite | None | App localization and bulk multi-location setup, with the XLerate sales tool and the branded member app included. ABC Insights: the reporting page says “included with the Elite plan and available as an add-on”; the plans page lists it as an optional add-on on Elite |
| Enterprise | “Contact Us” | A custom plan for multi-location and franchise businesses |
| Add-ons | No prices shown | XLerate sales automation, the custom branded member app and ABC Insights multi-location reporting, on Essential and Boost |
| For comparison: MeetScarlet (our #1 pick) | $349/month plus $999 one-time setup, or $3,490/year with setup free; Scarlet Pro $499/month plus $999 setup | Scarlet: one location and 5 staff logins; Scarlet Pro: up to 3 locations and 20 staff logins. A branded iPhone, Android and web app, classes with spot maps and a waitlist, and memberships. Text reminders (coming soon) are Scarlet Pro only, email reminders are “built but not sending yet”, and card payments turn on once your Stripe account is approved; its help says “no live card payment has been run yet” |
Sources: plans page and FAQ, checked November 4, 2026. Pricing comes “on monthly or annual terms”. Get a written quote.
Other fees:
| Fee | What we found |
|---|---|
| Card processing | Not published; plan prices exclude “standard payment processing fees charged by your provider”, and Glofox says it will try to give 14 days’ notice before passing on Stripe fee rises (section 9.3) |
| Setup and training | “an initial online training and implementation” included; extra or on-site training, custom reporting and consulting are quoted separately |
| Help with launch or migration | “assisted services can be added”, with no price shown |
| Overdue balances | Interest of up to 1.5% a month |
| Leaving | An “off-boarding fee” before your data is returned, amount not published |
| For comparison: MeetScarlet (our #1 pick) | Card payments in its app are Stripe’s fees plus 1% and turn on once your Stripe account is approved, but its help says “no live card payment has been run yet”. Setup is $999 on monthly billing, free on yearly. Its terms say plans renew automatically, cancelling takes effect at the end of the paid period, and part-used months aren’t refunded, apart from founding-plan exceptions. You can export the member list as a CSV file at any time, and data stays available after you cancel until you ask to delete it |
Sources: FAQ and Terms of Use (sections 5.1, 7.1, 8.4 and 9.3), checked November 4, 2026. Compare what other booking apps cost.
Glofox contracts: read your order form
Your order form sets the term, which “will automatically renew” unless you give 30 days’ written notice before it ends. If the order form names no term, it’s month-to-month, “terminable by either party with a 30-day written notice” (Terms of Use, section 8.1). Either way, fees are “non-cancelable and non-refundable” (section 7.1), and Glofox has “the right to terminate the Agreement for convenience at any time” (section 8.2).
Its plans page FAQ says “your price is locked for life”, but its terms say “We reserve the right to increase your Fees at the start of each Renewal Term(s)”, with 30 days’ written notice (section 7.1), so get any price lock written into your order form.
Classes, memberships and payments
You run classes, courses, appointments and facility bookings from one calendar, with “capacity limits, booking windows, and cancellation policies per class”. The scheduling page lists dynamic waitlists, spot booking, no-show fees, and reminders by email and SMS under “All included. No add-ons.”
Memberships can be recurring, fixed-term, credit pack, family or trial. Failed payments get automatic retries, a Card Updater and Payment Links by email or SMS (billing page). Glofox Payments runs through Stripe, and Glofox lists Stripe, GoCardless and five other providers by region; ask which work in the US. Email, SMS and push campaigns are built in, but “more advanced CRM and automation capabilities can depend on your package”.
Switching to Glofox, and leaving
Glofox’s FAQ offers “import templates, validation, and guided onboarding” for members, memberships, schedules and products, including from Mindbody. It says most fitness businesses go live “in around 4–6 weeks”, though its scheduling page says “Getting set up takes less than a day.”
Before you leave, download your reports yourself: “Many reports download as row-level data”. After the agreement ends, Glofox will use “reasonable efforts” to return your data within 60 days, in its standard format, once all fees are paid, “including … our then-current off-boarding fee”, which it doesn’t price, and needn’t keep it after that (section 8.4).
What Glofox does well
- Class and payment tools: waitlists, spot booking and email and SMS reminders listed as included, plus failed-payment retries, Card Updater and Payment Links.
- Many membership types and a route from Mindbody: credit packs, family and trial memberships, and import templates.
- Month-to-month by default if your order form names no term, and a public status page (“All Systems Operational” on November 4, 2026).
Where Glofox falls short
- No price you can plan with. A quote form, and a “$99USD/month” figure for “eligible” studios it doesn’t define (FAQ).
- Unpriced extras. The branded app comes “On Elite or with the standalone branded app add-on” (membership page), XLerate is an add-on below Elite, ABC Insights’ price isn’t published and its pages differ on whether Elite includes it, and advanced CRM “can depend on your package”.
- Card rates aren’t published.
- Terms that favour Glofox. Non-refundable fees, Glofox’s right to end the agreement “for convenience”, and an unpriced off-boarding fee before your data comes back (Terms of Use).
- No published support hours or uptime commitment. Support runs through “in-product help, email or chat (availability and hours depend on plan and region)”, plus a US phone line on its contact page. Its plans page claims “99.998% platform reliability”, a marketing claim; its terms promise only “commercially reasonable efforts”, with no uptime percentage or credits (section 4.1(c)).
- Fitness only. We found no barbershop, spa, massage, tanning or padel business types.
If one of these rules Glofox out, see our Glofox alternatives.
Glofox reviews and complaints (third-party opinion, not our own research): on November 4, 2026, the Glofox Pro staff app, which your team uses, averaged 2.5 out of 5 from 47 ratings on the US App Store and 2.6 out of 5 from 84 on Google Play. The Glofox member app, which clients use, averaged 4.5 out of 5 from 273 App Store ratings and 4.8 from 2,769 on Google Play. For comparison, we found no third-party ratings for our #1 pick, MeetScarlet (checked November 4, 2026).
Glofox or our pick, MeetScarlet?
| Glofox | MeetScarlet | |
|---|---|---|
| Price for one location | Quote form; FAQ says “as low as $99USD/month per location” for “eligible fitness studios” | Scarlet plan: $349/month plus $999 setup, or $3,490/year with setup free, “For one location” |
| Staff | No staff limits or per-staff prices on the pages we read | 5 staff logins; 20 on Scarlet Pro ($499/month plus $999 setup, or $4,990/year with setup free) |
| Classes | Capacity, dynamic waitlists and spot booking, listed as included | Weekly classes with an optional pick-your-spot map and an automatic waitlist, on every plan, per its class-booking page |
| Text reminders to clients | Email and SMS listed as included; confirm on your quote | Scarlet Pro only, coming soon; its Jane comparison page says email reminders are “built but not sending yet” |
| App under your own name | “On Elite or with the standalone branded app add-on”; prices not published | Included: iPhone, Android and web, published under your own Apple ($99 a year) and Google Play ($25 once) developer accounts |
| Marketplace | None of its own; connects to ClassPass, Gympass and Wellhub | None. Its site says it isn’t the right fit for “Businesses that want new clients mainly from a marketplace app” |
| Card payments | Live now, through Glofox Payments (Stripe) or other providers by region; rate not published | Stripe’s fees plus 1% to MeetScarlet, through your own Stripe account; they turn on once Stripe finishes checking it. Its appointments help still says “no live card payment has been run yet”, so check with MeetScarlet before counting on card deposits or no-show fees |
| Switching from your current app | Import templates, validation and guided onboarding, including from Mindbody | “Scarlet imports clients, not booking or payment history”, and it has “no direct importer for Mindbody, Fresha, Vagaro or others” |
| Several locations | Multi-location tools; ABC Insights price not published; its pages differ on whether Elite includes it | The Scarlet plan includes 1 location, and Scarlet Pro “includes up to 3 locations”. “Each Scarlet studio has one schedule” |
| Support and uptime | Help, email or chat, with hours that “depend on plan and region”; a US support phone line; a public status page. Its plans page claims “99.998% platform reliability”, a marketing claim; its terms promise only “commercially reasonable efforts”, with no uptime percentage or credits | Its terms say “For support, message @meetscarletapp on Instagram. We aim to reply within one business day.” Its help site also lists email at hello@meetscarlet.com (“A person reads every message”), with “Priority support” on Scarlet Pro. We found no status page, and its terms say there are “no service credits” |
| Email and text marketing | Built in; advanced CRM “can depend on your package” | Email and text automations come in a separate bundle with no published price |
| Availability and terms | Now; published Terms of Use (effective March 1, 2023) | Its terms page says “Scarlet is live, and founding studios can join now”, and its terms are published, covering subscription, cancellation, refunds, data and support; its FAQ says store apps take “about 4 to 6 weeks”, mostly for Apple’s enrollment, and the web app is live sooner |
| Third-party reviews | App-store ratings (see above) | No third-party ratings found (checked November 4, 2026) |
Sources: MeetScarlet’s pricing, FAQ, white-label page, Jane comparison, class booking page, switching page and support help, checked November 4, 2026; terms, payments help and appointments help, checked November 5, 2026. Its own Glofox comparison, written by the Scarlet team, lists things it says Glofox does that Scarlet doesn’t, such as “On-demand video” and “Consecutive and insurance membership types”.
MeetScarlet’s terms page also says founding studios pay $299 a month instead of $349 for the first 24 months, on monthly billing, with the $999 setup included at no charge; MeetScarlet plans 10 places (checked November 5, 2026).
Choose MeetScarlet, our pick, if you want an app under your own name in every plan, at a price you can see up front, and can wait about 4 to 6 weeks for the store apps, and can manage without email reminders, which are “built but not sending yet”. Choose Glofox if you need card payments and email reminders working today, more than 3 locations or bookings from ClassPass, Gympass and Wellhub.
Who should pick Glofox, and who shouldn’t
| If you are… | Glofox? | Why |
|---|---|---|
| A class-led fitness studio or small gym | Good fit | Waitlists, spot booking and email and SMS reminders listed as included |
| A spin or reformer studio that sells spots | Worth a look | Spot booking listed as included; confirm it on your quote |
| Wanting a price before you talk to sales | Look elsewhere | Only an “as low as $99USD/month” figure for “eligible” studios |
| Wanting an app under your studio’s name | Ask for Elite or add-on prices | The branded app isn’t on the lower plans without an add-on |
| Running two or more locations | Worth a look | Multi-location tools; ABC Insights price not published, and its pages differ on whether Elite includes it |
| A barbershop, spa, massage business or tanning salon | Look elsewhere | None is among its business types; see our Vagaro review |
| A padel or court club | Ask in a demo first | It mentions facility bookings “like saunas and courts”, but not padel; see Playtomic vs CourtReserve |
| Wary of long contracts | Read the order form first | Month-to-month only if the order form names no term; fees are non-refundable |
| Wanting a branded app at a published price | No prices shown; see our pick, MeetScarlet | Glofox’s branded app is on Elite or an add-on, with no prices shown; MeetScarlet includes one at $349 a month plus $999 setup, for one location, but its store apps take “about 4 to 6 weeks” (the web app is live sooner), and its help says “no live card payment has been run yet” |
Looking at Glofox alternatives?
Comparing class systems? Read Glofox vs Mindbody, our Mindbody review or our fitness class picks. Our #1 pick, MeetScarlet, is compared with Glofox side by side above.
The verdict
Glofox suits class-led studios and small gyms that want waitlists, spot booking and text reminders listed as included, and don’t mind a quote. Get the plan price, card rate, add-on prices, contract term and off-boarding fee in writing before you sign. If that works for you, see Glofox. Some eligible studios can buy online or start a trial, per its FAQ, checked November 4, 2026.
Frequently asked questions
- How much does Glofox cost?
- Glofox's pricing page is a quote form, and its FAQ says plans start "as low as $99USD/month per location" for "eligible fitness studios", without defining eligible. Its FAQ adds that pricing comes on monthly or annual terms and excludes payment processing fees, so get a written quote. Checked November 4, 2026.
- Does Glofox have a free trial?
- Its FAQ says that in supported regions, eligible studios "can start via trial or a touchless one-click purchase", and that eligible single-location studios "can purchase online and start immediately". It doesn't say how long a trial lasts or which regions qualify, and other studios get a demo or a quote. Checked November 4, 2026.
- What are Glofox's card processing fees?
- Glofox doesn't publish its processing rate; its FAQ says plan prices exclude "standard payment processing fees charged by your provider". It runs Glofox Payments through Stripe and lists GoCardless and five other providers by region, so ask which work in the US and get the rate in writing.
- Can you cancel Glofox at any time?
- It depends on your order form. If it names no term, the agreement is month-to-month with 30 days' written notice; otherwise it renews automatically unless you give 30 days' written notice before the term ends, and fees are "non-cancelable and non-refundable".
- Does Glofox include a branded app?
- Only on its Elite plan or as an add-on. Members get an app with your name and logo "On Elite or with the standalone branded app add-on", and Glofox doesn't publish either price.
- Does Glofox have a marketplace?
- No, not of its own. It connects to ClassPass, Gympass and Wellhub, whose members can book your classes, and its pages don't say what those platforms charge.
- How do I get my data out of Glofox?
- Download your reports yourself before you leave: Glofox says "Many reports download as row-level data". After the agreement ends, its terms say it will use "reasonable efforts" to return your data within 60 days, once all fees are paid, including "our then-current off-boarding fee", which it doesn't price, and needn't keep it after that.
- Does Glofox work for padel clubs or spas?
- The business types Glofox names are gyms and fitness and wellness studios, such as yoga, Pilates and boxing. Its scheduling page mentions facility bookings "like saunas and courts", but we found no mention of padel, spas, massage, barbershops or tanning.
Sources
- Glofox pricing page (quote form), checked November 4, 2026
- Glofox plans page (Essential, Boost, Elite, Enterprise), checked November 4, 2026
- Glofox FAQ (pricing, plan tiers, add-ons, trial, setup time, support, migration), checked November 4, 2026
- Glofox homepage, checked November 4, 2026
- Glofox scheduling and booking, checked November 4, 2026
- Glofox billing and payments, checked November 4, 2026
- Glofox membership management (branded app FAQ), checked November 4, 2026
- Glofox CRM and marketing, checked November 4, 2026
- Glofox reporting (data export, ABC Insights), checked November 4, 2026
- Glofox multi-location, checked November 4, 2026
- Glofox Terms of Use (effective March 1, 2023), checked November 4, 2026
- Glofox contact page (support phone numbers), checked November 4, 2026
- Glofox status page, checked November 4, 2026
- Glofox Pro - Staff App on the US App Store (third-party ratings), checked November 4, 2026
- Glofox member app on the US App Store (third-party ratings), checked November 4, 2026
- Glofox Pro - Staff App on Google Play (third-party ratings), checked November 4, 2026
- Glofox member app on Google Play (third-party ratings), checked November 4, 2026
- MeetScarlet pricing and FAQ, checked November 4, 2026
- MeetScarlet terms of service (updated November 5, 2026), checked November 5, 2026
- MeetScarlet payments help (updated November 5, 2026), checked November 5, 2026
- MeetScarlet appointments help (updated November 5, 2026), checked November 5, 2026
- MeetScarlet white-label booking app page, checked November 4, 2026
- MeetScarlet class booking (updated October 31, 2026), checked November 4, 2026
- MeetScarlet switching page (updated October 31, 2026), checked November 4, 2026
- MeetScarlet vs Jane comparison (by the Scarlet team, updated November 1, 2026), checked November 4, 2026
- MeetScarlet vs ABC Glofox comparison (by the Scarlet team, updated November 1, 2026), checked November 4, 2026
- MeetScarlet help: if something looks wrong (support), checked November 4, 2026
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