For: Padel clubs
Playtomic vs CourtReserve vs MeetScarlet 2026: which fits your club?
Disclosure: Our #1 pick is MeetScarlet, and we are affiliated with them. We also cover competing tools and where they shine. We may earn commissions from links on this page. Details
The short answer: There’s no single winner. Playtomic fits a padel-first club that wants players and open matches through Playtomic’s own player app, at the lower entry price of $119.00 a month. CourtReserve fits a club that sells memberships, which it includes on its $199-a-month Launch plan while Playtomic lists them from $249.00, and that wants published card rates with no per-booking platform fee. Based on both vendors’ public pages, checked November 4, 2026. Our #1 pick, MeetScarlet, offers your club a branded app with padel open matches from $349 a month plus $999 setup. It’s live, but its help says “no live card payment has been run yet” (checked November 5, 2026).
Key takeaways
- Playtomic starts lower: $119.00 a month, or $99.00 a month on annual billing, vs CourtReserve's $199, or $159 billed annually. But Playtomic lists customer memberships only from its $249.00 Champion plan, while CourtReserve includes them on Launch (checked November 4, 2026).
- CourtReserve publishes its card rates (Stripe: 2.9% + $0.30) and says Public Booking has "no per-booking platform fees". Playtomic deducts a service fee from every online payment and can charge players a per-booking fee, and publishes neither rate.
- Both let players fill courts themselves: Playtomic's open matches run in its own player app, and CourtReserve's Player Match-Maker is a free feature on every plan. Playtomic's pages are more padel-focused; the one padel-specific CourtReserve feature we found is a World Padel Rating integration.
- Playtomic lists your club in its player app, and we found no club-branded app. CourtReserve's app says "Powered by CourtReserve" on every plan; an app under your own name needs Momentum ($499 a month billed annually), a $499 setup fee and a 1-year contract.
- Leaving: Playtomic keeps your configuration after you cancel, but asks for 30 days' notice and a chat with its team to go offline. CourtReserve deletes all account data 30 days after cancellation.
- Support: CourtReserve publishes business hours and response targets from 24 hours on Launch (no live chat) to 4 hours on Momentum. Playtomic's run from 48 hours on Standard to 4 hours on Champion, and we found no published hours.
What Playtomic and CourtReserve are (and aren’t)
Playtomic Manager is the club software from Playtomic, which also runs a free player app where players find clubs, book courts and join matches. Its FAQ says it’s for “padel and tennis clubs of all sizes”. It serves the US: its legal conditions name a Delaware company for US users, and its stored-card charging is “available only for clubs in the U.S.”
CourtReserve, based in Florida, serves “racquet & paddle sports facilities”. Its padel focus is less clear: its padel page describes general court booking, and the one padel-specific feature we found is a World Padel Rating (WPR) integration.
Our pick, MeetScarlet, is “a white-label booking app for appointment and class businesses” whose court page covers padel open matches and Americano events. Its terms page says “Scarlet is live, and founding studios can join now” (checked November 5, 2026).
For more options, see our padel clubs guide.
Playtomic vs CourtReserve vs MeetScarlet at a glance
| MeetScarlet (our pick) | Playtomic | CourtReserve | |
|---|---|---|---|
| Best for | Clubs that want an app under their own name and can wait about 4 to 6 weeks for its store apps | Padel-first clubs that want players and open matches through Playtomic’s player app | Clubs that sell memberships and want published card rates and support hours |
| Published US price | $349 a month plus $999 setup, or $3,490 a year with setup free; Scarlet Pro $499 a month plus $999 setup, or $4,990 a year with setup free | $119.00 to $349.00 a month, or $99.00 to $299.00 a month on annual billing | $199 to $549 a month, or $159 to $499 a month billed annually |
| Billing basis | Scarlet: “For one location”, 5 staff logins (owner included); Scarlet Pro “includes up to 3 locations” and 20 logins; we found no court limit | Not stated (club, venue or legal entity); “VAT excl.”, with no word on US sales tax | Per club, for one physical location; 8, 16 or 32 courts by plan; plus sales tax |
| Memberships | Every plan, per its memberships page; card renewals need card payments, which turn on once your Stripe account is approved | From Champion ($249.00 a month) | Every plan |
| Open matches | “Open matches by level and Americano events” for padel; no leagues or ladders | On every plan, in Playtomic’s player app | Player Match-Maker, free on every plan |
| Card rate | Stripe’s fees + 1%; on once your Stripe account is approved; its help says “no live card payment has been run yet” | Not published; a service fee comes out of every online payment, and charging a US player’s stored card carries “a percentage commission” | Stripe 2.9% + $0.30; SafeSave 2.89% + $0.30 (Visa, Mastercard, Discover) |
| Fees players pay | We found no MeetScarlet fee to players; the club can switch on its own booking fee on online payments | Playtomic service fee per booking, rate not published, unless the club absorbs it | “No per-booking platform fees” on Public Booking; optional club convenience fee up to 4% |
| Player app | Your club’s own app on iPhone, Android and web, on every plan, under your own store accounts; players need an account to book | Playtomic’s own app; we found no club-branded app | “Powered by CourtReserve” app on every plan; your own app on Momentum, plus $499 setup and a 1-year contract |
| Contract | Monthly or yearly; plans renew automatically, cancelling takes effect at the end of the paid period, and part-used months aren’t refunded, apart from founding-plan exceptions | Monthly or annual; cancel at least 30 days before going offline | Monthly or annual; annual plans can’t be changed mid-term |
| Support | Its terms say “For support, message @meetscarletapp on Instagram. We aim to reply within one business day.” Its help site also offers email (“A person reads every message”); “Priority support” on Scarlet Pro; we found no status page | 48-hour response on Standard, 8 on Professional, 4 on Champion; no published hours found | 24-hour response on Launch (no live chat), 12 on Advance, 4 on Momentum; published hours |
| Free trial | None: its terms say “There is no free trial.” It offers a demo | First two weeks free, at checkout | On request; no length published |
| Biggest limitation | Shares paid by link work once your Stripe account is approved, but its help says “no live card payment has been run yet”; store apps take about 4 to 6 weeks | Memberships, coaches and leagues need the $249.00 plan; service fees at unpublished rates | Branded app and multi-location cost extra; data deleted 30 days after you cancel |
Sources: Playtomic pricing, Playtomic legal conditions, CourtReserve pricing and CourtReserve’s payment partners, checked November 4, 2026. MeetScarlet: pricing, court booking, memberships, plan help, checked November 4, 2026, and terms, payments help and appointments help, checked November 5, 2026.
How we compared them
- Prices and billing basis, from each US pricing page, in monthly and yearly views, on November 4, 2026.
- Fees, from each vendor’s payment pages and help articles, and Playtomic’s legal conditions.
- Booking, matches, memberships, contracts, switching and support, from feature pages, help articles and CourtReserve’s terms (effective March 5, 2026).
- App Store, Google Play and Trustpilot ratings, labelled as other people’s opinions.
- Every source sits in our evidence library, with the date we read it.
- We haven’t used any of the three hands-on; MeetScarlet’s facts come only from its own pages, so this comparison is based on public documentation. Our method explains more.
Pricing compared (checked November 4, 2026)
| Plan level | MeetScarlet (our pick) | Playtomic (per month, “VAT excl.”; unit not stated) | CourtReserve (per club, per month) |
|---|---|---|---|
| Entry | Scarlet: $349 a month plus $999 setup, or $3,490 a year with setup free; one location, 5 staff logins | Standard: $119.00 monthly, or $99.00 on annual billing | Launch, 8 courts: $199 monthly, or $159 billed annually |
| Second | Scarlet Pro: $499 a month plus $999 setup, or $4,990 a year with setup free; up to 3 locations, 20 staff logins | Professional: $179.00, or $149.00 | Advance, 16 courts: $369, or $329 |
| Third | None published | Champion: $249.00, or $199.00 | Momentum, 32 courts: $549, or $499 |
| Top | None published; we found no price for more than 3 locations | Master: $349.00, or $299.00 | Enterprise: “Contact us for Custom pricing” |
| Seasonal clubs | Not mentioned on its pricing page | Not mentioned on its pricing page | “Seasonal Club? Contact Us for Seasonal Pricing.” |
| Usage and add-ons | 1% of card payments plus Stripe’s fees; email and text automations need a separate bundle with no published price; your own Apple ($99 a year) and Google Play ($25 once) accounts | None on its pricing page; a service fee on online payments, rate not published | 500 texts a month, then $5 per 500; add-ons such as WPR $25 a month on Launch |
Sources: Playtomic pricing, as shown to a US visitor, and CourtReserve pricing, checked November 4, 2026. US dollars. Playtomic’s prices say “VAT excl.”, and it doesn’t say whether US sales tax is added; CourtReserve adds sales tax where it applies. MeetScarlet: pricing and white-label page, checked November 4, 2026; its terms say taxes are separate. Scarlet Pro’s “up to 3 locations” is from its terms, checked November 5, 2026.
Playtomic is cheaper at entry level: $720 a year less on annual billing ($1,188 vs $1,908, our arithmetic). A club that sells memberships, though, needs Playtomic’s Champion: $2,388 a year against $1,908 for CourtReserve’s Launch on annual billing (our arithmetic). Compare both with what other booking apps cost.
Court booking and rules
CourtReserve lists prime-time limits, booking rules, cancellation penalties, recurring reservations and combo courts, with unlimited reservations on every plan, and you can let members split a court’s cost equally. Playtomic has blocking, closures, booking rules, member booking limits and recurring series. It splits court payments too; depending on setup, a hold or the booker’s saved card is used to collect missing shares about 2 hours after the match. Playtomic’s help centre returned nothing for “waitlist” on November 4, 2026; CourtReserve has event waitlists.
Our pick, MeetScarlet, books courts by the slot at standard or peak prices with a member discount and splits a court into “2 to 12 shares, each paid by link”. Paying shares works once your club’s Stripe account is approved, but its appointments help still says “no live card payment has been run yet”, so check with MeetScarlet before counting on it (checked November 5, 2026).
Open matches and player matching
Playtomic’s open matches are on every plan: players join games in its app “with no extra work for you”. CourtReserve’s Player Match-Maker is “a free additional feature”: a player opens a booking for others to join, limited by rating or member group if you choose. Its help article says it’s most often used for tennis and pickleball. MeetScarlet’s court page lists “Open matches by level and Americano events” for padel, and says it isn’t the right fit for “leagues, ladders or tournament brackets beyond Americano”.
Memberships and payments
CourtReserve includes memberships, packages, POS and batch billing on every plan. Playtomic’s memberships bill one-off to yearly, with grace days for failed payments, but appear only from Champion.
CourtReserve publishes card rates: Stripe at 2.9% + $0.30 (ACH 0.8%), or SafeSave at 2.89% + $0.30 for Visa, Mastercard and Discover. Clubs can add an optional convenience fee, capped at 4%, on online payments where it’s permitted. Playtomic requires a Stripe account, and under its New Billing Model it deducts a service fee from every online payment before the money reaches you; we found no published rate.
Our pick, MeetScarlet, includes memberships, packs and credits on every plan, with Stripe’s fees plus 1% on card payments. Card payments go through your club’s own Stripe account and turn on once Stripe finishes checking it, but its appointments help still says “no live card payment has been run yet”, so check with MeetScarlet before counting on card payments (checked November 5, 2026).
Player apps and marketplace fees
Playtomic lists your club in its own player app; we found no club-branded app. Its legal conditions describe a player service fee per reservation, public match or tournament entry that “varies by country”, which your club can absorb.
CourtReserve gives every plan an app with “‘Powered by CourtReserve’ co-branding”, a CourtReserve Network listing for eligible clubs, and Public Booking with “no per-booking platform fees”. Its pricing page puts an app under your own name on Momentum, with a $499 setup fee and a 1-year contract.
Our pick, MeetScarlet, gives every plan an app under your club’s name with no marketplace; its court page says “Your app shows only your club, so new players come through your own marketing.”
What users say (third-party opinion, not our own research, read November 4, 2026):
| Rating source | MeetScarlet (our pick) | Playtomic | CourtReserve |
|---|---|---|---|
| App Store, app players book in | No third-party ratings found (checked November 4, 2026) | 4.8 out of 5 (14,099 ratings, Playtomic - Padel & pickleball) | 2.9 out of 5 (362 ratings, CourtReserve App) |
| Google Play, same app | No third-party ratings found (checked November 4, 2026) | 4.8 out of 5 (111,963 ratings) | 2.5 out of 5 (389 ratings) |
| Trustpilot, whole company | No third-party ratings found (checked November 4, 2026) | 1.3 out of 5 (138 reviews) | No page found |
Playtomic’s app serves players across all its clubs, so its ratings cover far more than one club.
Contracts
Playtomic: monthly or annual. Cancel at least 30 days before you want to go offline, and contact its team, because cancelling “does not automatically take your club offline”.
CourtReserve: monthly or annual. Annual plans “cannot be modified for the duration of the agreement period”, and its terms allow price changes on 30 days’ notice.
MeetScarlet (our pick): monthly or yearly. Its terms say plans renew automatically, cancelling takes effect at the end of the paid period, and part-used months or years aren’t refunded, apart from founding-plan exceptions.
Switching from one to the other
To Playtomic: you import customers and their memberships from a CSV yourself; “in the best case”, it’s about 5 working days from enquiry to going online.
To CourtReserve: its team runs “a single member import”, and “We cannot import Events, Reservations, or historical financial data”.
To MeetScarlet: it imports clients, “not booking or payment history”, with no direct importer for other apps (switching page). Its terms say you can export the member list as a CSV file at any time, and your data stays available after you cancel until you ask to delete it.
Leaving either: Playtomic exports your customer list as a CSV and keeps your configuration. CourtReserve admins can still “extract data” until the billing period ends; all account data is deleted 30 days after cancellation.
Support
Both publish response targets by plan and run status pages. CourtReserve’s Launch plan has no live chat, but CourtReserve publishes support hours (weekdays 9 AM to 8 PM ET, weekends 9 AM to 5 PM ET); we found none for Playtomic. Our pick, MeetScarlet, says in its terms: “For support, message @meetscarletapp on Instagram. We aim to reply within one business day.” Its help site also offers email (“A person reads every message”). We found no status page, and its terms say there are “no service credits”.
What about our pick, MeetScarlet?
MeetScarlet gives your club its own branded app on iPhone, Android and web, with no marketplace: its site says it isn’t the right fit for “Businesses that want new clients mainly from a marketplace app”. Its court booking page describes booking by the slot at standard or peak prices, splitting the cost into “2 to 12 shares, each paid by link” once the club’s Stripe account is approved, and “Open matches by level and Americano events” for padel. It lists booking a court “without an account” and “leagues, ladders or tournament brackets beyond Americano” as not the right fit.
| What we checked | MeetScarlet |
|---|---|
| Price | $349 a month plus $999 setup, or $3,490 a year with setup free, for one location and 5 staff logins; Scarlet Pro (up to 3 locations, 20 logins) $499 a month plus $999 setup, or $4,990 a year with setup free. Founding studios pay $299 a month instead of $349 for the first 24 months, on monthly billing, with the $999 setup included at no charge; MeetScarlet plans 10 places (checked November 5, 2026) |
| Reminders | Text reminders (coming soon) on Scarlet Pro only; its Jane comparison page says email reminders are “built but not sending yet” |
| Card payments | Stripe’s fees plus 1% to MeetScarlet, through your club’s own Stripe account; its payments help says card payments “turn on by themselves” once Stripe has checked that account, but its appointments help still says “no live card payment has been run yet”, so check with MeetScarlet before counting on shares paid by link (checked November 5, 2026) |
| Availability and terms | Its terms page says “Scarlet is live, and founding studios can join now” and “There is no free trial.” Plans renew automatically, cancelling takes effect at the end of the paid period, and part-used months aren’t refunded, apart from founding-plan exceptions (checked November 5, 2026) |
| Store apps | “About 4 to 6 weeks”, mostly Apple’s enrollment, under your own Apple ($99 a year) and Google Play ($25 once) accounts |
| Switching | Imports clients, “not booking or payment history”; no direct importer for other apps |
| Locations | The Scarlet plan includes 1 location, and Scarlet Pro “includes up to 3 locations”. “Each Scarlet studio has one schedule” |
| Support | Its terms say “For support, message @meetscarletapp on Instagram. We aim to reply within one business day.” Its help site also offers email (“A person reads every message”). We found no status page, and its terms say there are “no service credits” |
| Automations | Email and text automations need a separate bundle with no published price |
| Third-party reviews | None found as of November 4, 2026 |
Choose MeetScarlet, our pick (we’re affiliated), if an app under your club’s name matters most and you can wait about 4 to 6 weeks for its store apps, and can manage without email reminders, which are “built but not sending yet”. Choose Playtomic or CourtReserve if you need card payments, including paid shares, working today, at a lower starting price. Sources: MeetScarlet’s pricing, court booking, white-label and switching pages, checked November 4, 2026, and its terms, payments help and appointments help, checked November 5, 2026.
Biggest limitations of each
- MeetScarlet (our pick): card payments, and so paying court shares by link, turn on only once the club’s Stripe account is approved, and its appointments help still says “no live card payment has been run yet”; store apps take “about 4 to 6 weeks”; part-used months aren’t refunded, apart from founding-plan exceptions; and it has no leagues or ladders (payments help, appointments help, terms, court booking).
- Playtomic: coaches, private classes, leagues and campaigns, like memberships, start on Champion ($249.00 a month) (Playtomic pricing).
- CourtReserve: multi-location is “only available in ‘Enterprise’”, at a custom price, and its terms bar using one subscription for more than one physical location (multi-location page, terms).
Which should you choose?
| Your situation | Pick | Why |
|---|---|---|
| Want an app under your club’s name without a top-tier plan | MeetScarlet (our #1 pick) | Included on every plan, from $349 a month plus $999 setup, with padel open matches and Americano; card payments (and shares by link) work once your Stripe account is approved, but its help says “no live card payment has been run yet”; no leagues or ladders |
| Padel-first club that wants players to find it and join matches in a player app | Playtomic | Lists your club and its open matches in Playtomic’s player app; its pages are more padel-focused |
| Lowest entry price, no memberships yet | Playtomic | Standard is $119.00 a month, or $99.00 on annual billing, vs CourtReserve’s $199 or $159 |
| You sell club memberships | CourtReserve | Memberships on Launch ($199, or $159 billed annually); Playtomic lists them from Champion ($249.00) |
| Want published card rates and no per-booking platform fee | CourtReserve | Stripe 2.9% + $0.30 or SafeSave; Public Booking has “no per-booking platform fees” |
| Want an app under your club’s name | CourtReserve, on Momentum | $499 a month billed annually, plus $499 setup and a 1-year contract; we found none on Playtomic |
| Want to import members yourself | Playtomic | Self-serve CSV import with memberships; CourtReserve’s team runs a single import |
| Want faster support on the entry plan | CourtReserve | 24-hour response target on Launch (no live chat) vs 48 hours on Playtomic’s Standard |
| Several locations | Ask both | CourtReserve’s multi-location is Enterprise-only; Playtomic doesn’t say what one subscription covers |
| Might leave and come back later | Playtomic | It keeps your configuration; CourtReserve deletes account data 30 days after you cancel |
The verdict
Playtomic suits a padel-first club that wants players and open matches through its own app at the lower entry price, but memberships start at $249.00 a month and its fees aren’t published. CourtReserve suits a club that sells memberships and wants published card rates and support hours, but charges extra for your own app and multi-location, and deletes your data 30 days after you leave. Our pick, MeetScarlet, suits a club that wants an app under its own name and can wait about 4 to 6 weeks for its store apps and can manage without email reminders, which are “built but not sending yet”.
See our padel clubs guide, or try them. Playtomic starts with an enquiry form, and its plans come with the first two weeks free at checkout; CourtReserve offers a free trial on request, with no length published: see Playtomic or CourtReserve, checked November 4, 2026.
Frequently asked questions
- Is Playtomic or CourtReserve cheaper?
- At entry level, Playtomic: $119.00 a month vs CourtReserve's $199, or $99.00 vs $159 a month on annual billing. If you sell memberships, CourtReserve's Launch ($199) costs less than Playtomic's Champion ($249.00), and Playtomic also deducts a service fee from online payments at an unpublished rate. Checked November 4, 2026, before tax.
- What card fees do Playtomic and CourtReserve charge?
- CourtReserve publishes them: through Stripe, 2.9% + $0.30 per card payment and 0.8% for ACH, or through SafeSave, 2.89% + $0.30 for Visa, Mastercard and Discover. Playtomic deducts a service fee from every online payment before the money reaches the club, and doesn't publish the rate.
- Does Playtomic charge players a booking fee?
- Playtomic's legal conditions say players pay a service fee on each reservation, public match or tournament entry, which "varies by country" and isn't refunded when they cancel a reservation. A club can absorb it, so players see 0, and Playtomic Premium players don't pay it.
- Does CourtReserve work for padel clubs?
- CourtReserve has a padel page and counts padel among the 2,300+ facilities it serves, but that page describes general court booking. The one padel-specific feature we found is a World Padel Rating integration, $25 a month on Launch and included on Advance and Momentum.
- Can players join open matches on Playtomic and CourtReserve?
- Yes. Playtomic's open matches let players join games in its player app on every plan, and CourtReserve's Player Match-Maker, free on every plan, lets a player open a court booking for others to join.
- Can my padel club get its own branded app?
- With CourtReserve, on its Momentum plan ($499 a month billed annually), plus a one-time $499 setup fee and a 1-year contract; other plans get an app with "Powered by CourtReserve" co-branding. We found no club-branded app option on Playtomic's pages; players book in Playtomic's own app.
- What happens to my data if I cancel Playtomic or CourtReserve?
- CourtReserve deletes all account data 30 days after you cancel, so export first. Playtomic says your configuration "is kept, not deleted", but you should cancel at least 30 days ahead and contact its team to take your club offline.
Sources
- Playtomic Manager pricing (US prices, monthly and yearly views), checked November 4, 2026
- Playtomic Manager overview and FAQ, checked November 4, 2026
- Playtomic legal conditions (US entity, player service fee), checked November 4, 2026
- Playtomic help: pricing and subscription plans (free trial, failed renewals), checked November 4, 2026
- Playtomic help: how to cancel your subscription, checked November 4, 2026
- Playtomic help: B2B service fees, checked November 4, 2026
- Playtomic help: New Billing Model (split payments), checked November 4, 2026
- Playtomic help: Club Initiated Transactions (US only), checked November 4, 2026
- Playtomic help: club memberships, checked November 4, 2026
- Playtomic help: importing users and benefits, checked November 4, 2026
- Playtomic help: getting started (activation time), checked November 4, 2026
- Playtomic help: club support, checked November 4, 2026
- Playtomic help: recurring booking series, checked November 4, 2026
- Playtomic help: exporting a user list, checked November 4, 2026
- Playtomic status page, checked November 4, 2026
- CourtReserve homepage, checked November 4, 2026
- CourtReserve pricing, checked November 4, 2026
- CourtReserve padel page, checked November 4, 2026
- CourtReserve court reservations, checked November 4, 2026
- CourtReserve Public Booking (FAQ on fees), checked November 4, 2026
- CourtReserve help: integrated payment partners (Stripe and SafeSave rates), checked November 4, 2026
- CourtReserve help: Player Match-Maker, checked November 4, 2026
- CourtReserve help: split court costs, checked November 4, 2026
- CourtReserve help: convenience fees, checked November 4, 2026
- CourtReserve event management (waitlists), checked November 4, 2026
- CourtReserve status page, checked November 4, 2026
- CourtReserve help: support tiers and response times (February 27, 2026), checked November 4, 2026
- CourtReserve help: subscription, billing and cancellation, checked November 4, 2026
- CourtReserve help: member list import, checked November 4, 2026
- CourtReserve terms of use (effective March 5, 2026), checked November 4, 2026
- CourtReserve multi-location management, checked November 4, 2026
- App Store: Playtomic - Padel & pickleball, checked November 4, 2026
- App Store: CourtReserve App, checked November 4, 2026
- Google Play: Playtomic - Padel & pickleball, checked November 4, 2026
- Google Play: CourtReserve, checked November 4, 2026
- Trustpilot: playtomic.io, checked November 4, 2026
- MeetScarlet pricing and FAQ, checked November 4, 2026
- MeetScarlet court booking page (updated October 31, 2026), checked November 4, 2026
- MeetScarlet white-label booking app page, checked November 4, 2026
- MeetScarlet switching page (updated October 31, 2026), checked November 4, 2026
- MeetScarlet class booking page (one schedule per studio), checked November 4, 2026
- MeetScarlet terms of service (updated November 5, 2026), checked November 5, 2026
- MeetScarlet payments help (updated November 5, 2026), checked November 5, 2026
- MeetScarlet help: appointments, deposits and no-show fees (updated November 5, 2026), checked November 5, 2026
- MeetScarlet support help (updated November 3, 2026), checked November 4, 2026
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